Terms of service
Terms of Service
Effective Date: 12th of April 2025
Welcome to https://www.direkthardware.co.uk/ (“Website”), operated by Direkt Hardware, a trading subsidiary of UPVC STORE Limited, Company No. 10566488, registered in the United Kingdom.
By accessing or using our Website, you agree to be bound by the following Terms of Service. If you do not agree to these terms, you should not use this Website.
1. Eligibility
This Website is intended for use by trade customers only. By using this Website, you confirm that you are acting in a business capacity and not as a consumer under UK consumer law.
2. Products and Services
We specialise in the sale of door handles and related hardware. All product descriptions and prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.
3. Ordering and Payment
All orders placed through the Website are subject to our acceptance and product availability. We reserve the right to refuse or cancel any order for any reason.
Payments must be made in full at the time of order, unless you have an approved trade credit account.
4. Account Registration
To access certain features (such as trade pricing or order history), you may need to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
5. Use of Chatbot
Our Website includes an AI-powered chatbot to assist with frequently asked questions and product information.
Disclaimer:
The chatbot is for general informational purposes only and may not always reflect the most accurate or up-to-date information. It is not a substitute for professional advice or customer service. For specific queries or issues, please contact us directly at enquiries@direkthardware.co.uk.
6. Intellectual Property
All content on this Website, including images, text, logos, and product descriptions, is the property of Direkt Hardware or its licensors and is protected by UK and international copyright laws.
7. Limitation of Liability
To the fullest extent permitted by law, Direkt Hardware shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Website or products purchased.
8. Indemnification
You agree to indemnify and hold harmless Direkt Hardware and UPVC STORE Limited from any claims, damages, or expenses arising from your misuse of the Website or violation of these Terms.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Website after such changes indicates your acceptance of the revised Terms.
If you have any questions, please contact us at enquiries@direkthardware.co.uk.