Price Match Guarantee

Price Match Guarantee

At Direkt Hardware, we are committed to offering unbeatable value to our trade customers. That’s why we offer a Price Match Guarantee—so you can buy with confidence knowing you’re getting the best deal.

How It Works

If you find the same product available from another UK-based supplier at a lower price, let us know—we’ll do our best to match or beat it.

Price Match Criteria

We will consider price match requests when:

  • The item is identical in brand, model, finish, and specification.

  • The competitor’s item is in stock and available for immediate dispatch.

  • The price includes VAT and delivery (if applicable).

  • The competitor is a UK-registered company with public pricing.

What We Don’t Match

Our price match does not apply to:

  • Auction websites (e.g., eBay), marketplaces (e.g., Amazon), or private sellers.

  • Clearance, liquidation, closing down, or bulk pricing deals.

  • Promotional offers such as multi-buy discounts or loyalty rewards.

  • Products sold outside of the UK.

How to Request a Price Match

Please email us at enquiries@direkthardware.co.uk with the following:

  • A link to the competitor’s product page

  • Your contact information

  • The quantity you’re looking to purchase

We aim to respond to all price match requests within 1 -2 working day.

Our Commitment

At Direkt Hardware, we’re not just about price—we’re about service, stock availability, and long-term trade partnerships. If we can match the price, we will. If we can beat it, we’ll do that too.